Returns & Exchanges
At Besties Pets, we want your furry friend to look their absolute best in our pet fashion. If you are not 100% satisfied with your purchase, we offer a 30-day return policy for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are free of pet hair or dander.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned pet apparel, we will issue a refund to your original payment method within 5-7 business days.